Data Controller
Awe&Some Cascais is a website of the Associação Turismo de Cascais, Visitors & Convention Bureau, which complies with Regulation No. 2016/679 of April 27th, 2016, and Law No. 58 of August 8th, 2019, and is supervised by the Portuguese authority CNPD (National Data Protection Commission). The Privacy and Data Protection Policy of Awe&Some Cascais provides information on how it processes personal data, with the domain awesome.visitcascais.com and the URL www.awesome.visitcascais.com. The Privacy and Data Protection Policy of Awe&Some Cascais establishes the purposes of processing personal data and how it shares it with third parties or subcontractors. If you have any questions regarding this Privacy and Data Protection Policy, including requests to exercise your legal rights, please contact the Data Protection Officer at rgpd@visitcascais.com.
Awe&Some Cascais’ Data
This website is operated under the designation Associação Turismo de Cascais, Visitors & Convention Bureau (hereinafter Awe&Some Cascais), a limited liability company headquartered at Rua Padre Moisés da Silva, Loja 54, Mercado da Vila 2754-529 Cascais, Portugal, registered with the Cascais Commercial Registry, under number PT 506 466 876, which is also the company’s VAT.
Your Data and Your Visits to the Awe&Some Cascais Website
The information or data provided by the customer will be processed in accordance with the provisions of the Privacy Policy. By using the Awe&Some Cascais website, the customer consents to the processing of such information and data and declares that all information or data provided to us is true and corresponds to reality.
Awe&Some Cascais’ Commitment
The protection of personal data is a priority for Awe&Some Cascais, which is why we are committed to only processing your personal data that is strictly necessary to provide you with the best service, ensuring transparency in information, and applying the best practices in the security and protection of the personal data domain. Whenever personal data is processed by contracted entities, we will require them to provide the same level of security and privacy assurance regarding personal data protection. We want to earn the trust of our customers and ensure that they feel their personal data is secure with us, as we are always committed to protecting the privacy of data subjects, assuming our responsibilities regarding the protection of personal data with great seriousness and dedication. In case of doubt regarding the processing of personal data, we are available for any clarification.
What Personal Data Does Awe&Some Cascais Use and What is the Purpose of its Processing?
Awe&Some Cascais undertakes to only process personal data that is strictly necessary to provide our services with the highest quality. Examples of the personal data processed include: name, email, telephone or mobile number, country, and company name.
Direct Marketing
We may send you informative communications via email about new features, campaigns, and offers, discounts, or benefits, generic or targeted from Awe&Some Cascais, which will require the use of identification data (name) and contact data (email). At any time, you may withdraw your indication to receive such communications through each communication we send you. Your personal data will only be stored while you maintain your consent to receive these communications. If you revoke your consent for this processing, your personal data will be deleted.
Personal data will be anonymized 5 years after your last login.
Quotation Requests
Whenever you request a quote from us, we will need to process the services and personal data of the individuals you indicate to us (name, email, address, products, and quantities), and if applicable, the company's data (name and tax identification number) and contact (mobile number and email).
Customer Support
To provide you with the best assistance and support service, it will be necessary for you to provide identification data (name) and contact data (email and mobile number). This way, it will be possible to identify you, analyse your orders, and provide you with a response in a timely manner. You can contact us via email rgpd@visitcascais.com.
Suggestions and Complaints
You may, at any time, make suggestions or complaints regarding the Awe&Some Cascais service, indicating identification data (name) and contact data (email and mobile number).
How Long Does Awe&Some Cascais Keep Your Personal Data?
Awe&Some Cascais only keeps personal data for the period strictly necessary to fulfil the aforementioned purposes, within legal limits. Once the defined storage period has expired, Awe&Some Cascais undertakes to delete, destroy, or anonymize your personal data. With the exception of transaction data, which by legal requirement, we must keep for a period of 12 years, personal data will generally be deleted as soon as order requests have been fulfilled and pending issues have been clarified and resolved. In case of doubt or to obtain additional information regarding the storage periods of your personal data, you may contact Awe&Some Cascais via the following email: rgpd@visitcascais.com.
With Whom Is Personal Data Shared?
In certain cases, personal data may be disclosed, strictly as necessary, to entities providing services to Awe&Some Cascais, within the scope of support services, marketing actions, quotation requests, and execution of contracted services. If personal data needs to be shared with entities located outside the European Economic Area, we ensure that they are required to comply with European legislation on the protection of personal data. Awe&Some Cascais transmits your personal data to the Tax and Customs Authority (Autoridade Tributária e Aduaneira), by legal requirement. Under no circumstances will your personal data be shared with other companies or brands for other commercial purposes.
What Are a Data Subject's Rights and How Can They Exercise Them?
As a rule, the data subject has the following rights regarding data protection:
• The right to request access to personal data concerning them;
• The right to demand rectification or erasure and to be forgotten if permitted by law;
• The right to restrict processing, if they believe that the data is incomplete or inaccurate or if they consider the processing to be unlawful;
• The right to object, at any time, for reasons related to their particular situation, to the processing of personal data, except in cases where the data controller presents compelling legitimate grounds;
• The right not to be subject to automated decision-making; and,
• The right to data portability.
If consent has been requested from a data subject for a particular processing of their personal data, it may be withdrawn at any time. To exercise this right, you must do so by email to rgpd@visitcascais.com. Your request will be carefully analysed, assessing its legitimacy and relevance, and we are committed to responding in a timely manner. If necessary, you may also submit a complaint to the National Data Protection Commission (CNPD).
Cookies
Awe&Some Cascais uses cookies that allow for the improvement of performance and browsing experience, increasing, on one hand, the speed and efficiency of response, and, on the other hand, eliminating the need to repeatedly enter the same information. The use of cookies will help recognize the devices used in visits to the Awe&Some Cascais website, but also, is essential for the proper functioning of navigation. The cookies used do not collect personal information that allows you to be identified, and only store generic information, namely, the form and/or location of access to the Awe&Some Cascais website, as well as, how you use it. Cookies only retain information related to your preferences as a user.
Navigation cookies: These are temporary cookies that remain in the browser's cookie file until the webpage is abandoned, so no record is left on the user's hard drive. The information collected by these cookies is only used to analyse traffic patterns on the website. Ultimately, this allows for improvement on the content and usability of the website.
Analytics cookies: Allows quantifying the number of users, the volume of traffic, and statistically analysing the quality of the service provided by Awe&Some Cascais. Navigation on the Awe&Some Cascais website will be evaluated with the aim of improving the provision of Awe&Some Cascais products and services available to you. If desired, you can disable this setting in your browser, with the detriment of limiting access to certain areas of the website or receiving personalized information.
Cookies used in Awe&Some Cascais
Cookie: NID
Cookie Purpose: Used by Google to store user preferences and information when viewing Google Maps pages.
Duration: 6 months
Cookie: ga
Cookie Purpose: Registers a unique ID used to generate statistical data on how the visitor uses the website.
Duration: 2 years
Cookie: cfduid
Cookie Purpose: Used by the content network, Cloudflare, to identify trusted web traffic.
Duration: 30 days
Cookie: PHPSESSID
Cookie Purpose: Preserves the user's session state across page requests.
Duration: Session
Cookie: ads/user-lists/#
Cookie Purpose: Used by Google Ads for remarketing actions to visitors who may convert into customers based on their online behaviour on different websites.
Duration: Session
Cookie: fr
Cookie Purpose: Used by Facebook to provide a range of advertising products, such as real--time bidding from third-party advertisers.
Duration: 3 months
Removing Browser Cookies
In the browser's Help menu, the customer can manage the use of cookies and other similar technologies. As indicated in the message visible on this page, access to the Awe&Some Cascais online store presupposes the use of cookies and disabling them may affect navigation on the site.
For more information, it is suggested to consult the information provided in each of the browsers or consult articles with specific information on the topic (e.g., https://www.allaboutcookies.org/).
How Is Personal Data Protected?
Awe&Some Cascais has a variety of information security measures aligned with the best national and international practices to protect personal data, including technological controls, administrative, technical, and physical measures, and procedures that ensure the protection of your personal data, preventing its misuse, unauthorized access and disclosure, loss, unauthorized or inadvertent alteration, or unauthorized destruction.
The same commitment to continuous improvement is assumed in terms of information security, which guides our daily activities.
Among others, Awe&Some Cascais highlights the following privacy and security measures:
• Restricted access to personal data;
• Secure storage and transmission of personal data;
• Protection of information systems through devices that prevent unauthorized access to personal data;
• Implementation of mechanisms that ensure the integrity and quality of personal data;
• Permanent monitoring of information systems, with the aim of preventing, detecting, and deter the misuse of personal data;
• Redundancy of storage, processing, and communication equipment for personal data to prevent loss of availability.
Updates to This Privacy Policy
This Privacy Policy may be revised and updated, always ensuring the availability of the necessary information.
Last update: 07/03/2024.
